How are we doing?

Repeat customer here. Both Jeff and Brandon are very honest and trustworthy. They will show you what's wrong, and also what needs to be fixed now and what can wait. I will continue to take my vehicles to them for service.

Sharon C.

I use these guys for all my commercial and personal vehicles. Most Honest service you can find, they won't sell you anything you don't need! Very reasonable pricing too. I will recommend them to anyone I know.

Johnny W.

Wonderful customer service and great communication, honest and reliable. Its great to have a mechanic shop I can trust. I recommend these guys for any vehicle work that needs to be done.

Brenda C.

Both Brandon and Jeff were extremely helpful in explaining everything they were doing with my car. I didn't feel like they were trying make money off of me by telling me I needed things fixed, that's a relief for someone like myself that doesn't know the business. I have already referred them to my friends and family and will continue to do so.

Brittany W.

They were very helpful and care about their customers; they explained everything they were going to do to fix my truck, so I could understand the what and why of what they were do. It's nice to not have to worry about what's going on.

Cage D.

Jeff and Brandon are ethical business owners in an industry notorious for being unethical. You'll be in great hands with these guys!

Mandolen P.

Great shop!

Giovannie C.

Great place. These guys are honest hard working people who take care of their customers needs and treat them right.

Shawn A.

Jeff saved me at least a couple of thousand in unnecessary repairs. What I thought was going to be a huge air condition repair only cost me $150, not $1500+.... Will be taking my vehicle to Jeff and Brandon from now on.

Terri T.

My radiator fan quit on me, so I couldn't use my a/c in this heat! These guys went above and beyond to get it fixed for me! They are awesome!

Kimberly J.

Jeff is the best Mechanic I have ever had experience with. since Day 1 he has always been honest and fair with me. he has literally saved me thousands with his recommendations and truthfulness. I have used him as a mechanic for over 5yrs and I will never use another as long as he is repairing cars. I highly recommend any shop that Jeff is apart of.

Jeff S.

Great service
Good people

Cindy O.

Jeff and his crew are the only ones who touch my vehicle. Not because my vehicle is impressive or anything like that. But because Jeff is dead serious about the idea of putting customers first. Here's a few examples of interactions I've had with him:

"Here's what NEEDS to be fixed. And here's stuff that CAN be fixed, but it's probably not going to be worth the money."

"I'm gonna have you get an estimate from a transmission shop first before I see what else needs done. I CAN go ahead and fix it right now, but what happens if the transmission repair costs more than the car is worth? Then you've spent all that money on a car that couldn't be saved. So, make sure the transmission isn't too bad off, and then we'll talk about fixing everything else."

"Oh, man, that's actually really simple once you have the part. I can tell you real quick how to do it yourself or, if you're just not comfortable doing it, of course I'd be happy to take your business."

"Hey, while I was under there, I noticed this thing here was bad, so I just swapped it real quick. Took about 45 seconds, not a big deal, just wanted you to know about it........ what? Nah, man, I'm not gonna charge you extra for that. Seriously, it took no time and the part costs next to nothing. Alright, fine, if you really want you can swing by with a pizza from work or something later on, I won't fight you on that. But put your wallet away."

Time and again, Jeff has actively put the needs of the customer ahead of his own personal gain. Jeff doesn't just fix cars; he actually takes care of people. Jeff's crew are the only ones allowed to touch my vehicle because Jeff is the only one in the business who actually wants to help people, and not just make money off of them. He'd rather make his money by having people trust him enough to keep coming back.

Sean W.

Wonderful customer service and great communication, honest and reliable. Its great to have a mechanic shop I can trust. I recommend these guys for any vehicle work that needs to be done.

Brenda C.

Just wanted to share my past and recent experiences with Jeff and his crew at Sure Shot Automotive.

Starting off, I'd like to say that I first met Jeff back in early 2016 when he was the Manager at Meineke in Temple. I first took my company vehicle, at the time, to this shop for regular maintenance after experiencing a lot of issues and poor service from other shops in the area. After my first encounter with him, I began bringing my company vehicle every time. I then began bringing my personal vehicle to said shop because Jeff had earned my trust by displaying great work ethic and customer service along with honest labor and shooting me straight when it came to parts and work needing to be done. I then changed companies and a began bringing that company vehicle to him as well.

Over time, i had issues with my 06 Ram 2500 ranging from the notorious A/C system issues with this year model to Tie-Rods, Differential and transmission flush, Pinion seals, U-Joints, Wheel Bearing, Steering Shaft etc. If you are like me have a hard time with trusting mechanic shops and Manufacturer shops, then you understand that these parts can be a big deal when it comes to choosing a place to get the work done.
With Jeff, This wasn't the case. I knew that if i took my personal truck to him, he would see that it was done right even if he wasn't the one doing the work. And if another mechanic at Meineke messed up or forgot something, Jeff would always make it right and fit a definition I had learned growing up farming which is "Your work also defines who you are".
Never once in my experience with him have I ever felt wronged or misinformed. He always saw that the customer was taken care of and that the work being done would not impact their safety. That being said, if during any work being preformed, if he came across something that needed to be addressed immediately or soon down the road, he would always inform me of the potential problem, the cause and the possible outcomes.

Back in August, I began experiencing issues with my 13 RAM 2500 that i did not want just anyone to work on. especially dodge based on a personal experience i had with them. I then got in contact with Jeff and was talking to him about my truck issues. At this time it had been 2 years since i last had anything worked on by him due to me moving. After finding out that he now had a shop of his own, I took my truck to him same day and got the work done later that week immediately after my parts had arrived.
Jeff and his crew were understanding with my situation and the effect that downtime would put me in due to my job. Not only was the work preformed in a timely manner, but the work was done right! They took no short cuts on any labor and stayed committed to getting the job done right the first time. There was no goofing off, no bush whacking or lazy idle time like you see at most mechanic shops. The work and customer service was better that what i had experienced even from a Manufacturer owned shop and honestly saved me from having to spend over $6,000 on parts, labor and downtime had i taken it to dodge.

Long story short, I live in Kaufman, TX which is roughly 2 hrs from temple. Based upon the Customer service, work ethic and integrity displayed by Jeff and his Crew at Sure Shot Automotive. I would make this trip just to get work performed on my personal vehicles. I highly recommend them.

Thanks again Jeff for the continued years of quality work!

DN EH

wish I could give more than 5 stars, I live south of Houston and was in Temple for family, my a/c went out and Brandon and Jeff got me back on the road in no time for the 4 hour drive back home, Honest, Friendly and a real pleasure to work with, just wished they were closer to me cause they would have a customer for life

Mike S.

Both Brandon and Jeff were extremely helpful in explaining everything they were doing with my car. I didn't feel like they were trying make money off of me by telling me I needed things fixed, that's a relief for someone like myself that doesn't know the business. I have already referred them to my friends and family and will continue to do so.

Brittany W.

I use these guys for all my commercial and personal vehicles. Most Honest service you can find, they won't sell you anything you don't need! Very reasonable pricing too. I will recommend them to anyone I know.

Johnny W.